Privacy Policy

This Privacy Policy describes how Jeewaka Herbal Products (Pvt) Ltd collects, uses, stores, and protects your personal information when you access our website jeewakaherbals.com or make purchases from us. Your trust is important to us, and we are committed to safeguarding your data.

1. Information We Collect

a. Personal & Contact Details

Name

Mobile number

Email address

Delivery address

b. Order & Transaction Data

Items purchased

Payment confirmation details (processed securely via third-party gateways)

c. Website Usage Data

Pages you visit

Your device type, browser, and IP address

Interaction patterns on our website

d. Cookies

We may use cookies to support website functionality, load pages faster, and store preferences.

2. How We Use Your Information

Your information may be used to:

• Deliver your orders and provide after-sales support
• Notify you about order status and delivery updates
• Improve website performance and user experience
• Communicate promotions, new product launches, and service updates
• Maintain security and prevent fraudulent activity
• We do not use your information for any purpose unrelated to our services.

3. Sharing Your Information

We do not sell or share your personal data with unrelated third parties.

Your information may be shared only with:

• Delivery partners to complete your order
• Payment processors to handle secure transactions
• IT service providers who assist with website operations
• Legal authorities if required by law or to protect our rights
• All partners are required to maintain confidentiality.

4. Data Security

We use reasonable physical and digital security measures to prevent unauthorized access, misuse, or disclosure of your information.

Sensitive data such as payment information is processed using encrypted and secure channels.

5. Your Choices & Rights

You may at any time:

• Request access to your personal data
• Ask for corrections to inaccurate details
• Request deletion of your information (where legally possible)
• Unsubscribe from promotional communications

Requests can be submitted via info@jeewakaherbals.com

6. External Links

Our website may include links to third-party websites for convenience.

We are not responsible for their privacy practices or content.

7. Children’s Information

Our website and products are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a new effective date.

9. Contact Details

Jeewaka Herbal Products (Pvt) Ltd

Email: info@jeewakaherbals.com

Phone: +96 76 566 82 92

Website: www.jeewakaherbals.com